When you use this service, VideoDoc will require some personal information for security authentication purposes and to provide to your Online Doctor with up-to-date information for consultations. VideoDoc will be the data controller of the data which will be stored securely in Ireland.

With your consent, we will share the following information with VideoDoc: Name, Date of Birth, Gender, Address, Mobile phone number, Email and Partner ID.

If you use this service on behalf of a child dependent under 16 years old, in addition to your details, we will, with your consent, provide the following information about the dependent: Name, Date of Birth, Gender and Partner ID.

During the check-in process, you will be asked to provide some medical information to the doctor. This information will form part of your Online Consultation History which will be maintained by the VideoDoc. Vhi will not have access to this information, and you won’t be able to edit it after submitting.


The Vhi Online Doctor Service is provided by VideoDoc Limited.  We want to improve Our products and services through your feedback. If you have any enquiries, questions, comments or even complaints please feel free to contact us at Vhi Online Doctor, VideoDoc Limited, 8 The Mall, Beacon Court, Sandyford, Dublin 18, D18 C2D0, Contact number: 01 9073400. Email:

©VideoDoc Limited, 12th January, 2018